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TERMS AND CONDITIONS

 

RESERVATIONS: Bookings will be taken in order of rooms booked on a first come first serve

basis. If a room is specifically booked, we reserve the right to alter that room if the need occurs.

We reserve the right to decline any booking requests.

 

DEPOSITS: A deposit of the first night is required at the time of booking and

the booking is not secure until the deposit is received. Deposits are non-refundable, however we may agree to transfer to another date within 12 months of the original booking.

Holiday insurance is advised to cover lost deposits.

Online bookings have separate terms regarding deposits. These are available on the site you booked with.

 

OUTSTANDING BALANCE: The outstanding balance should be settled on arrival.

 

CHECKING IN/LEAVING: Check in time is from 1pm although luggage may be left here

earlier if you wish. Should you be delayed on your journey and unable to arrive at your intended

time, a courtesy call would be appreciated. Rooms must be vacated by 10am on day of departure.

 

PLEASE NOTE: A valid credit/debit card must be presented when booking in. If an online

booking has been made then the card used to secure the booking must be presented when booking

in. We reserve the right to deduct monies from this aforementioned card to cover the cost of any

damages caused by your party to our establishment or furniture within it.

 

CANCELLATION POLICY: In the event of any late i.e. less than 48 hours, cancellation or

curtailment, should the accommodation not be re-let, the person who booked will be liable to

pay for cost as per reservation, less an allowance for food if evening meals have been requested. Deposits are non-refundable, but will be deductible from claim for compensation arising out of cancellation or curtailment of the contract whether booked verbally, online or in writing. We, the proprietors, reserve the right to amend, cancel or terminate any contract/booking should the conduct of any party to that contract/booking cause any detriment to the well-being or comfort or other guests or damage to our establishment.

HOLIDAY INSURANCE IS HIGHLY RECOMMENDED.

 

SMOKING: We have a strict No Smoking Policy throughout our establishment and should any

guest be found to be smoking, or our cleaners smell smoke in the rooms, a charge equivalent to one night stay will apply as that room cannot be re-let for 24 hours. If cash is not available to pay this charge we reserve the right to either issue a bill or the cost will be deducted from the credit/debit card on which the deposit or room was paid initially.

 

PERSONAL POSSESSIONS: We, the proprietors, cannot accept responsibility for loss of

guests property unless handed in for safe keeping.

 

 

KEYS: You are issued with1 key and a key fob on arrival. If the key is lost then a charge

of £25 will be incurred to cover replacement costs and we reserve the right to deduct this amount

from the credit/debit card which was used to make the booking.

 

By making a reservation, you are agreeing to abide by the Terms & Conditions detailed

 

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